Privacy Policy

Last updated September 26, 2026

This Privacy Notice for Jo’s Kitchen ("we", "us", or "our") explains how and why we collect, store, and use your personal information when you use our catering services ("Services"), including when you:

  • Visit our website at www.joskitchen.biz or any other site of ours that links to this Privacy Notice
  • Complete an order form for catering services
  • Contact us directly by phone, email, or in person

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. You can contact us at jo@joskitchen.biz or call 07984 156615.

Table of Contents

  1. 1. WHAT INFORMATION DO WE COLLECT?
  2. 2. HOW DO WE PROCESS YOUR INFORMATION?
  3. 3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?
  4. 4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
  5. 5. HOW LONG DO WE KEEP YOUR INFORMATION?
  6. 6. HOW DO WE KEEP YOUR INFORMATION SAFE?
  7. 7. DO WE COLLECT INFORMATION FROM MINORS?
  8. 8. WHAT ARE YOUR PRIVACY RIGHTS?
  9. 9. DO WE USE COOKIES?
  10. 10. DO WE MAKE UPDATES TO THIS NOTICE?
  11. 11. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

1. WHAT INFORMATION DO WE COLLECT?

We collect only the personal information you provide to us through our order forms or direct communications. This includes: • Full name • Delivery or billing address • Email address • Telephone number We do not collect payment details online, as Jo’s Kitchen does not process online payments.

2. HOW DO WE PROCESS YOUR INFORMATION?

We use your personal information only to: • Manage and fulfil your catering orders • Communicate with you about your booking or enquiries • Provide customer support We do not use your data for unrelated purposes.

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?

We process your information under the following legal bases: • Performance of a contract (fulfilling your catering order or booking) • Consent (where you have agreed to be contacted for marketing) • Legal obligations (where required by law)

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

We do not share, sell, or rent your personal information to third parties. Your details are used only by Jo’s Kitchen staff to provide our services.

5. HOW LONG DO WE KEEP YOUR INFORMATION?

We retain your information only for as long as necessary to manage and complete your orders, and to meet legal or tax obligations. Once no longer required, your personal information will be securely deleted.

6. HOW DO WE KEEP YOUR INFORMATION SAFE?

We apply appropriate security measures to protect your personal information, including restricted access and secure storage. However, no system is completely secure, so we recommend you use our services in a secure environment.

7. DO WE COLLECT INFORMATION FROM MINORS?

We do not knowingly collect information from individuals under the age of 18. If we learn that we have collected such data, we will delete it immediately.

8. WHAT ARE YOUR PRIVACY RIGHTS?

Under UK data protection law, you have rights to: • Access the personal data we hold about you • Request correction of inaccurate data • Request deletion of your data • Object to or restrict how your data is processed • Withdraw consent for marketing communications at any time

9. DO WE USE COOKIES?

We do not use advertising or tracking cookies, and we do not run analytics on this website. To make the website work, we store a small amount of information in your browser (using cookies or similar browser storage). It stays on your device and is not sent to us: • Your cookie preferences, so we remember the choice you made on the cookie banner • Your order basket and order form details, so they are not lost if you leave the page before sending your order • Your order confirmation, shown once after you place an order and then deleted These are strictly necessary for the website to work, so they do not need your consent. The details you type into the order form only reach us when you submit your order. You can remove this stored information at any time by clearing your browser's cookies and site data for this website.

10. DO WE MAKE UPDATES TO THIS NOTICE?

We may update this Privacy Notice from time to time to reflect changes in law or our business operations. Updates will be posted on this page with a new "Last Updated" date.

11. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or requests regarding this Privacy Notice, you can contact us at: Email: jo@joskitchen.biz Phone: 07984 156615 Jo’s Kitchen Ltd is registered in England and Wales, company number 09461217.